Returns & Exchanges
At Peony, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all unused home decor and furnishings. If your purchase isn't the perfect fit for your space, we are here to help with a seamless return process.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it securely to the outside of your package.
Drop Off & Refund
Deliver your package to any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing